At Namaste Pushkar, we understand that travel plans may change. Our Refund & Cancellation Policy is designed to be transparent and fair to our guests.

1. Cancellation Policy

• Guests may cancel their booking as per the cancellation terms mentioned at the time of booking.

• Cancellation charges may vary depending on:

  • Room type

  • Season (peak/off-season)

  • Booking source (website, phone, or third-party platform)

• Free cancellation (if applicable) must be made within the specified time period mentioned during booking.

2. Refund Policy

• Refunds will be processed only for eligible cancellations.

• The refund amount, if applicable, will be credited to the original mode of payment.

• Refund processing time may take 7–10 working days, depending on the payment provider or bank.

3. No-Show Policy

• In case of a no-show (guest does not arrive and does not cancel), the full booking amount may be charged.

• No refund will be provided for no-show bookings.

4. Early Departure

• No refund will be provided for early check-out or unused nights after check-in.

• Special cases may be considered at the discretion of hotel management.

5. Modification of Booking

• Booking modifications (date change, room upgrade/downgrade) are subject to availability.

• Rate differences may apply in case of modification.

• Modified bookings are governed by the revised cancellation policy.

6. Force Majeure

• In case of unavoidable circumstances such as natural calamities, government restrictions, or emergencies, refunds or rescheduling will be handled on a case-by-case basis.

• The hotel reserves the right to offer credit vouchers instead of refunds in such cases.

7. Third-Party Bookings

• Bookings made through third-party platforms (such as OTAs) will be governed by their respective refund and cancellation policies.

• Namaste Pushkar shall not be responsible for refunds processed by third-party platforms.

8. Non-Refundable Bookings

• Certain promotional or discounted bookings may be non-refundable.

• Such terms will be clearly mentioned at the time of booking.

9. Policy Updates

• Namaste Pushkar reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

• Updated policies will be reflected on this page.

10. Contact Us

For refund or cancellation-related queries, please contact us through the contact details available on our website.